Shipping policy

International delivery

With production in the UK and Germany, Magimó Shop delivers internationally, with the exception of Russia, Belarus, Eritrea, Syria, North Korea and Serbia.

There are restrictions on some products for certain international delivery destinations, therefore, the User should carefully review the information on the Website before ordering products.

Shipping costs for printed artwork are free for UK, EU and EEA countries (Cyprus, Andorra, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Iceland, Åland Islands, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City, Andorra, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Åland Islands, Iceland, Ireland, Slovakia, Slovenia, Spain, Sweden and Switzerland), regardless of the size of the package or the number of prints ordered by the user in a single order. Thus, Magimó Shop provides delivery and/or shipping services via Royal Mail in the UK and Deutsche Post (DHL) for the rest of the world.

If the User orders products from our Website for delivery to one of the international delivery destinations, the order may be subject to import duties and taxes that apply when the delivery reaches that destination. The User should note that we have no control over these charges and cannot predict their amount. The User will be responsible for payment of such import duties and taxes. You should contact your local customs office for more information before placing your order.

The User shall comply with all applicable laws and regulations of the country to which the goods are destined. Magimó Shop shall not be liable if you violate any such laws.

Shipping and delivery of products

The User will receive an email to confirm that the products have been shipped, with tracking information and delivery details.

With the exception of those cases in which there are unforeseen or extraordinary circumstances or, where appropriate, derived from the personalisation of the products, the purchase order consisting of the products listed in each purchase confirmation will be delivered within the period indicated on the Website according to the shipping method selected by the User and, in any case, within a maximum period of 30 calendar days from the date of the order confirmation.

If for any reason, for which it is responsible, Magimó Shop is unable to meet the delivery date, it will contact the User to inform him/her of this circumstance and the User may choose to continue with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid.

In any case, home deliveries are made on working days.

If it is impossible to deliver the order due to the User's absence, the order may be returned to the warehouse. However, the carrier will leave a notice explaining where the order is and how to have it redelivered.

If 30 days have elapsed since your order has been available for delivery, and it has not been delivered for reasons not attributable to Magimó Shop, Magimó Shop will understand that the User wishes to withdraw from the contract and the contract will be considered to be terminated. As a consequence of the termination of the contract, all payments received from the User will be refunded, with the exception of the additional costs resulting from the User's own choice of a delivery method other than the least expensive standard delivery method offered by the Website, without undue delay and, in any event, within a maximum period of 14 calendar days from the date on which the contract is deemed to be terminated. However, the User must bear in mind that the transport resulting from the termination may have an additional cost that may be charged to the User.

For the purposes of these Conditions, it shall be understood that delivery has taken place or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires material possession of the products, which shall be accredited by the signature of the receipt of the order at the agreed delivery address.

The risks that may arise from the products shall be borne by the User from the moment of delivery. The User acquires ownership of the products when Magimó Shop receives full payment of all amounts due in relation to the purchase or acquisition made, including shipping costs, or at the time of delivery, if this takes place after full receipt of the amount paid by Magimó Shop.

In accordance with the provisions of Law 37/1992 of 28 December 1992 on Value Added Tax (VAT), purchase orders for delivery and/or service shall be understood to be located in the Spanish VAT territory if the delivery address is in Spanish territory except for the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be that legally in force at any given time depending on the specific article in question.

Shipping times

Printed orders are shipped from our supplier's production facilities in the UK and Germany. To ensure orders are produced to the highest quality, production lead times for printed orders are 2-5 working days and standard delivery times worldwide are 2-10 working days.

Sustainable packaging of printed works

Magimó Shop ships your artwork, carefully covered with protective paper, in a flat rigid cardboard envelope or rolled up in a rigid cardboard tube, depending on size and destination.

All materials used in the packaging are recycled and/or sustainably sourced. This includes the stickers and tape used.

Limited editions and certificate of authenticity

If a work is a limited edition, it will be indicated as such on the product page of the online shop. The size of the edition is also indicated there.

Limited editions are numbered and signed and come with a certificate of authenticity.